Help AG and Ixia Enter into Agreement to Deliver IT Security and Visibility Technologies to GCC Enterprises



Dubai, United Arab Emirates- 04 October, 2016: Help AG, a leading information security services and solutions provider in the Middle East, has entered into a reseller agreement with Ixia. The agreement makes Help AG the only Ixia Elite Partner in the Middle East and Africa (MEA) region and enables the company to offer the vendor’s brand of industry-leading technologies for network visibility and security testing.


Speaking on the value that Ixia’s solutions bring to Middle East enterprises, Stephan Berner, CEO at Help AG said, “Visibility is the key driver of information security today. Organizations can only make informed decisions if they first know what is actually going on in their IT infrastructures. With the complexity of applications and networks scaling at an exponential rate, the need for technologies that deliver fine-grain visibility while still remaining easy to manage is growing. With Ixia, we can offer businesses the technologies that meet both these criteria.”


Building on its strong penetration into the government and large enterprise market segments, Help AG intends to drive adoption of Ixia products in the Banking and Finance, Government and Oil & Gas verticals. The security specialist will leverage Ixia’s network visibility and security test solutions in its Zero-Trust Security Architecture; a comprehensive IT security blueprint, that Help AG has built by combining best-in-breed technologies from its strategic partners to deliver holistic information security to customers. In this initial phase of the relationship, the companies are focusing on serving customers in the UAE, Qatar, and Saudi Arabia as these are the leading regional IT markets in terms of maturity and cyber-risk.


Ixia’s Network Visibility Architecture includes network access solutions, network packet brokers, application and session visibility solutions and an integrated management platform. Help AG will also offer the vendor’s Security Test solutions that allow organizations to assess network security performance and resiliency by testing and validating network and security devices with real-world application traffic and attacks.


To ensure value addition for customers, Help AG’s engineers and consultants have been fully trained and certified by Ixia with the required hands-on experience. Thanks to this, the reseller can offer a complete lifecycle of services to clients, starting from requirements evaluation, to design and architecture services, to implementation and configuration services, as well as dedicated 24x7 Level 1 and Level 2 support services on behalf of Ixia.


 “We’re thrilled to have Help AG join our Channel Xcelerate program as an Elite partner,” said Derek Jackman, EMEA Regional Director for Ixia. “It’s a pleasure to work with an organization that shares Ixia’s vision of alliances built on mutual trust, with the ultimate goal of helping customers.”




Photo Caption: Stephan Berner, CEO at Help AG


About Help AG

Help AG is a leading IT security solutions, services and consultancy company, founded in Germany in 1995 and active in the Middle East since 2004. A winner of multiple reseller, partner and channel awards, the Company was even recognized in 2013 as one of the Top 100 SME businesses by Dubai's Department of Economic Development (DED).


Focusing solely on the security aspects of Information Technology and maintaining an unprecedented 80% of staff in technical positions has enabled Help AG to stand out as the region's trusted advisor capable of delivering the most complex and innovative IT security solutions spanning Application Security, Network Security, Enterprise Mobile Security and Next Generation Modern Malware Protection. This unmatched technical expertise has enabled Help AG to establish a dedicated Security Analysis division offering customers Security Review, Penetration Testing, Configuration Architecture Review, Vulnerability Assessment and Social Engineering and Exploitation services.


As a key player in the security arena, the company remains dedicated to raising regional awareness about IT security threats and trends and regularly conducts informative vendor-agnostic events such as its flagship Security Spotlight Forum (SSF) and CIO Circle of Trust. More information is available at:


Media Contact:

Ian Saldanha


Tel: +97155 450 6073



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